Customer Care
Returns & Exchanges
We want you to love every piece as much as we do. If something isn't quite right, we're here to help.
30-Day Satisfaction Guarantee
Not satisfied with your purchase? Return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund or exchange.
How to Return
Contact our customer care team to initiate a return. We'll provide a prepaid return label for eligible orders and guide you through the process.
- Email care@lnbandi.com with your order number
- Pack items securely in their original packaging
- Attach the return label and drop off at the designated courier
- Refunds processed within 5–7 business days of receipt
Exchanges
Prefer a different size or colour? Exchanges are subject to availability. Contact us within 30 days and we'll arrange an exchange at no additional shipping cost for qualifying orders.
Non-Returnable Items
For hygiene reasons, items marked as final sale, customised pieces, and intimate apparel cannot be returned unless faulty.